Privacy Policy
Last updated: January 26, 2026
Aerovault operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience.
Aerovault is powered by Shopify, which helps us operate our online store and provide our services to you.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, use our services, make a purchase, or communicate with us.
Please read this Privacy Policy carefully. By using or accessing our website or services, you acknowledge that you have read and understood how your information is collected, used, and disclosed as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you.
Depending on how you interact with our website and services, we may collect or process the following types of personal information:
Contact details, including your name, address, billing address, shipping address, phone number, and email address.
Payment and financial information, including payment card details, transaction details, payment confirmation, and other payment-related information.
Account information, including your username, password, preferences, and settings.
Transaction information, including the products you view, add to cart, purchase, return, exchange, or cancel.
Communications with us, including any information you provide when contacting customer support.
Device information, including your device type, browser, network connection, IP address, and other unique identifiers.
Usage information, including how you interact with, browse, or use our website.
Personal Information Sources
We may collect personal information from the following sources:
Directly from you, such as when you place an order, create an account, contact us, or provide information through our website.
Automatically through our website, including through cookies and similar technologies.
From service providers who help us operate our website, process payments, fulfill orders, provide customer support, or deliver marketing services.
From partners or other third parties where permitted by law.
How We Use Your Personal Information
We may use your personal information for the following purposes:
Providing and Improving Our Services
We use your personal information to operate our store, process payments, fulfill orders, arrange shipping, process returns or exchanges, manage your account, remember your preferences, provide customer support, and improve your shopping experience.
Marketing and Advertising
We may use your personal information to send promotional emails, offers, product updates, and marketing messages.
We may also use your information to show you relevant advertisements on our website or other platforms, based on your activity, purchases, or items you have viewed or added to your cart.
You can unsubscribe from promotional emails at any time by using the unsubscribe link included in our emails.
Security and Fraud Prevention
We use your personal information to help protect our website, authenticate accounts, process secure payments, detect fraud, prevent illegal activity, and maintain a safe shopping experience.
Communication
We use your personal information to respond to your inquiries, provide customer support, send order updates, and maintain our relationship with you.
Legal Requirements
We may use your personal information to comply with applicable laws, respond to legal requests, enforce our policies, or protect our rights, customers, and business.
How We Disclose Personal Information
We may disclose your personal information in certain circumstances, including:
With Shopify, vendors, service providers, and other third parties who help us operate our business, such as payment processors, shipping providers, fulfillment partners, customer support providers, data analytics providers, and marketing platforms.
With business and marketing partners who help us advertise or promote our products and services.
When you request or consent to us sharing information, such as when using social media integrations or third-party services.
With affiliates or companies within our corporate group, if applicable.
In connection with a business transaction, such as a merger, sale, financing, bankruptcy, or transfer of assets.
When required to comply with legal obligations, enforce our Terms of Service, protect our rights, or respond to lawful requests.
Relationship with Shopify
Our store is hosted by Shopify. Shopify collects and processes personal information about your access to and use of our store in order to provide and improve the services we use to operate our business.
Information you submit through our website may be transmitted to and shared with Shopify, as well as with third parties that may be located outside of your country of residence.
Shopify may also use certain information collected through our store, along with information from other merchants and Shopify services, to provide enhanced features, improve services, support personalized advertising, and help protect against fraud.
To learn more about how Shopify uses personal information, you can review Shopify’s Consumer Privacy Policy.
Third-Party Websites and Links
Our website may contain links to third-party websites, apps, tools, or services.
We are not responsible for the privacy, security, content, accuracy, or practices of third-party websites or platforms. If you choose to access a third-party website, you should review their privacy policy and terms before providing any personal information.
Children’s Data
Our website and services are not intended for children under the age of majority in their jurisdiction.
We do not knowingly collect personal information from children. If you are a parent or guardian and believe a child has provided personal information to us, please contact us so we can take appropriate action.
Security and Retention of Your Information
We take reasonable measures to protect your personal information. However, no security system is perfect, and we cannot guarantee complete security of information transmitted through the internet.
We recommend that you do not send sensitive or confidential information through unsecured channels.
We retain personal information for as long as reasonably necessary to provide our services, maintain your account, process orders, comply with legal obligations, resolve disputes, and enforce our policies.
Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information. These rights may include:
The right to access or request a copy of the personal information we hold about you.
The right to request correction of inaccurate personal information.
The right to request deletion of your personal information.
The right to request portability of your personal information.
The right to opt out of certain targeted advertising, sale, or sharing of personal information, where applicable.
The right to withdraw consent where processing is based on consent.
These rights may not apply in all situations and may be subject to legal exceptions.
To exercise any available rights, please contact us using the contact information below.
Managing Communication Preferences
We may send you promotional emails from time to time.
You can opt out of receiving marketing emails at any time by clicking the unsubscribe link in our emails.
Even if you opt out of marketing emails, we may still send you non-promotional emails related to your orders, account, customer service requests, or other important business communications.
Complaints
If you have concerns about how we handle your personal information, please contact us using the contact details below.
Depending on where you live, you may also have the right to appeal our decision or file a complaint with your local privacy or data protection authority.
International Transfers
Your personal information may be transferred, stored, or processed outside of the country where you live.
When we transfer personal information internationally, we take steps to protect your information in accordance with applicable privacy laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, legal requirements, or operational needs.
When we update this Privacy Policy, we will post the revised version on our website and update the “Last updated” date.
Your continued use of our website after changes are posted means you acknowledge the updated Privacy Policy.
Contact Information
If you have any questions about this Privacy Policy, our privacy practices, or would like to exercise any privacy rights available to you, please contact us at:
For the purpose of applicable data protection laws, Aerovault is the data controller of your personal information.